Effective date: August 17, 2026
This Privacy Policy explains how FIZZY (“FIZZY”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit this website, view our products or contact us about distribution, wholesale or other business opportunities.
This website is primarily intended for business customers, including distributors, wholesalers, importers and retailers. It is not designed as a direct-to-consumer online store.
Who We Are
FIZZY operates this website and is responsible for the personal information described in this Policy.
Privacy contact: [email protected]
Legal entity and registered address: To be added before public launch.
Information We Collect
Information you provide
When you submit a contact, wholesale or product inquiry form, we may collect:
- your name and job or business contact details;
- company name and country or market;
- email address and WhatsApp or telephone number;
- estimated order quantity and your message;
- the product name, product ID, SKU, selected variation or flavor and product URL connected with your inquiry;
- any other information you voluntarily provide.
Information collected automatically
When you use the website, our website platform and service providers may automatically record:
- IP address, browser type, device information and operating system;
- date and time of access, referring page and landing page;
- pages viewed, links used and basic server or security logs;
- UTM source, medium and campaign information when included in a link;
- cookies and similar technology information described in our Cookie Policy.
How We Use Information
We may use personal information to:
- respond to product, distribution, wholesale and general inquiries;
- identify the product or variation you are asking about;
- evaluate and manage potential business relationships;
- prepare product information, commercial proposals or follow-up communications you request;
- operate, maintain, secure and improve the website;
- detect abuse, spam, fraud and technical problems;
- measure website performance and marketing effectiveness where permitted;
- comply with legal, regulatory and record-keeping obligations;
- establish, exercise or defend legal claims.
Legal Bases for Processing
Where applicable data-protection law requires a legal basis, we rely on one or more of the following:
- Steps requested before a contract or performance of a contract: to respond to an inquiry and discuss a potential business relationship.
- Legitimate interests: to operate a secure B2B website, respond to business communications, improve our services and protect our rights.
- Consent: where you have expressly agreed to optional analytics, marketing communications or non-essential cookies.
- Legal obligation: where processing is required by applicable law.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before withdrawal.
How We Share Information
We do not sell personal information. We may share it only as reasonably necessary with:
- our employees and authorized business teams who handle inquiries;
- website hosting, email, form, security, analytics and technical service providers;
- professional advisers such as lawyers, accountants and auditors;
- government authorities or other parties where required by law or necessary to protect legal rights;
- a buyer, investor or successor in connection with a genuine corporate transaction, subject to appropriate safeguards.
Service providers may process information only for the services they provide to us and subject to their contractual and legal obligations.
International Data Transfers
Because FIZZY works with international markets and uses global technology providers, information may be processed in countries other than the country where it was collected. Where required, we use appropriate safeguards for international transfers, such as contractual protections or another lawful transfer mechanism.
Data Retention
We retain inquiry and business-contact information only for as long as reasonably necessary for the purposes described above. As a general working period, unanswered or inactive inquiry records may be reviewed for deletion after 24 months, unless a longer period is required for an active business relationship, legal compliance, dispute resolution or security.
Technical and security logs may be retained for shorter periods determined by operational and hosting requirements. Backup copies may remain for a limited additional period before being overwritten.
Your Rights
Depending on your location, you may have rights to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion or restriction of processing;
- object to certain processing, including direct marketing;
- receive certain information in a portable format;
- withdraw consent where consent is the legal basis;
- complain to an applicable data-protection authority.
To submit a request, email [email protected]. We may request reasonable information to verify your identity and protect your information from unauthorized disclosure.
Marketing Communications
We will send optional marketing communications only where permitted. You may unsubscribe using the link in a message or by contacting us. We may still send non-marketing communications relating to an inquiry or business relationship.
Security
We use reasonable administrative, technical and organizational measures intended to protect personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Children and Age-Restricted Products
This website concerns age-restricted products and is not directed to children or minors. We do not knowingly seek personal information from anyone below the legal age applicable to such products in their location. If you believe a minor has submitted personal information, contact us so we can review and delete it where appropriate.
Third-Party Links
The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy when our website, services or legal obligations change. The revised version will be posted on this page with an updated effective date.
Contact Us
Questions or requests concerning privacy may be sent to [email protected].