INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I verify that my FizzyVape is an original product?

To ensure your safety and the ultimate experience, every FizzyVape product comes with a unique encrypted anti-counterfeit QR code on the packaging. You can scan it directly with your smartphone or enter the code on our "Authenticity Verification" portal. The system will provide instant confirmation that your device was manufactured in our official dust-free laboratory.

Do you offer wholesale or bulk purchasing?

Yes, we support wholesale and bulk orders. Competitive pricing is available based on order quantity. Please contact our sales team for detailed wholesale terms.

What is the minimum order quantity (MOQ) for wholesale orders?

The MOQ may vary depending on the product model. For most wholesale orders, a small trial order is accepted to help new partners get started.

How long does shipping usually take?

Shipping times depend on the destination and warehouse. In general, orders are processed quickly, and delivery usually takes several business days after dispatch.

How are orders packed and handled during shipping?

All orders are carefully packed using secure and protective packaging to reduce the risk of damage during transportation.

Can I track my shipment after placing an order?

Yes. Once your order is shipped, a tracking number will be provided so you can follow the delivery status in real time.

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